Our History


We have over 70 years experience within the HVAC industry and work on medium to large scale projects, ranging between R 5 million and R 500 million in value.

Our 250 staff members across our branches in Johannesburg, Western Cape, Kwa-Zulu Natal, as well as Mozambique and the UAE, enable us to service South Africa and Sub Saharan Africa; while our in-house manufacturing facilities allow us to manufacture key HVAC components at competitive prices and shorter lead times.

history

Thermaire Investments (Pty) Ltd head office in 1945

about

Improvair Environmental Solutions (Pty) Ltd head office today

Operating since 1945

Thermaire Investments (Pty) Ltd., trading as Improvair Environmental Solutions (IES), is one of the oldest air conditioning companies in South Africa. The company was started in 1945 by Mr. Robert J. S. Caldwell who began providing hospital ships for the British Admiralty in the Port Elizabeth harbour with air conditioning.

Since then, the company has been through a number of name and ownership changes, and ultimately all assets and liabilities were bought from Murray & Roberts in 2005. Today, IES holds shares in various other companies and owns various properties across the country.

Why Work with IES

Our management team has a combined experience of over 300 years, and is headed by Mr. J. U. Hargovan (JP) who joined the company in 1995.

We are one of the largest HVAC companies in South Africa and continue to be at the forefront of air conditioning technology.Our extensive client list includes: MTN, Unilever, Standard Bank, Investec, Airports Company of South Africa (ACSA), Atterbury Property, Medupi Power Station, Eskom, Kusile Power Station, Redefine properties, and many more.At IES, we continuously strive to meet and surpass our customers’ expectations. We also pride ourselves on excellent workmanship, supplying only quality equipment to meet specifications.

In the Gauteng region IES is ISO 9001:2008 certified and also graded by the Construction Industry Development Board (CIDB) at a level 7ME. We are a level 4 BBBEE contributor and continue to strive for a level 1 grading.

 

All our awarded contracts are run according to the following primary objectives:

  • Understanding the customers’ requirements
  • Excellent value for money
  • Professional project management
  • Well-engineered designs
  • High quality installations
  • Innovative solutions for all air treatment needs and requirements

 

At IES we take pride in providing superior installations.

IES Quality Policy


Our Quality Policy is based on a Quality Management System that follows the strict requirements as specified by the ISO 9001:2008 certification guidelines. This system ensures that each of our products and services are managed, controlled and assured according to the highest global standards.

Quality-Policy

Constant monitoring of quality and installation procedures are carried out in accordance with stringent industry quality standards and client requirements. All of our contract and specialist sub -contractors are trained and well versed in providing quality installations.

 

An extensive record of successfully completed contracts and satisfied clients provides assurance that all services offered by IES meet with national as well as international standards.

 

Our Quality Policy Statement:

  • We are a customer focused organisation
  • We strive to exceed all stakeholders’ requirements
  • We strive to continually improve the effectiveness of the Quality Management System
  • We are open to employee and customer suggestions
  • Health and safety regulations are adhered to

Our Quality Objectives:

  • Reduce Customer Complaints
  • Improve Customer Satisfaction
  • Improve “On Time Delivery”

IES Vision, Mission and Values


Our vision is to be the leading total solutions provider in the HVAC industry.

We strive to do it right the first time, every time and with zero defects. We hold ourselves accountable to our customers, shareholders, partners, suppliers and employees by honouring our commitments, providing results and striving for the highest quality.

Valuing employees and encouraging talent.
Our employees are our company’s greatest asset. We provide a satisfying and challenging environment where talented people can excel and where they have freedom to develop their ideas.

Together, we succeed.
Our clients’ businesses deserve our total and absolute commitment. Our goals are mutual. Together we forge win-win relationships to achieve joint success.